Warranty & Safety

We build Montessori-inspired furniture for real family life—sturdy, simple, and safe. If something isn’t right, we’ll make it right.

Limited Warranty

Coverage period

12 months from the date of delivery.

What’s covered

  • Defects in materials or workmanship under normal home use.
  • Missing or damaged parts discovered out of the box.
  • Hardware that fails during proper use (e.g., screws, bolts, brackets).

What’s not covered

  • Normal wear and tear, scratches, or finish changes from everyday use.
  • Damage from improper assembly, incorrect installation, or lack of maintenance.
  • Modifications or use of non-original parts/hardware.
  • Damage from moisture, heat exposure, direct sun fading, or outdoor use.
  • Accidents, misuse, or commercial/educational institution use (unless confirmed by us in writing).

Our remedy

At our option, we will repair, replace, or send replacement parts for the affected item. If an identical product is unavailable, we may offer a comparable item or a refund for the defective portion.

How to make a warranty

  1. Please contact us at hello@montefurniture.com.
  2. Include your order number, clear photos or a short video of the issue, and a brief description.
  3. Keep all packaging and parts until we advise next steps.

Safety

We design with children in mind and recommend the following to ensure safe use at home.

Materials & finishes

  • Solid wood where possible; edges eased or rounded.
  • Smooth surfaces with water-based, child-safe finishes.
  • Hardware chosen for strength and repeat assembly.

Use & supervision

  • Always assemble exactly as instructed and check tightness of screws/bolts monthly (more often with heavy use).
  • Place products on a flat, stable surface away from stairs, heaters, windows, and cords.
  • Adult supervision is required whenever a child is using elevated products (e.g., learning towers).
  • Follow age and weight guidance on each product page. Never let a child climb, jump, or play under furniture.

Tip-over prevention

  • Use bookshelves and taller units on level floors.
  • If an anti-tip kit is included, install it and anchor to a suitable wall stud or anchor.
  • Store heavier items on lower shelves.

Care & maintenance

  • Wipe with a soft, slightly damp cloth; dry immediately. Avoid harsh chemicals and abrasives.
  • Do not expose wood to standing water or high heat.
  • Stop use if any part is loose, cracked, or missing—contact hello@montefurniture.com for replacement parts.

Replacement Parts

Lost a screw, dowel, or panel? We keep spares for common components. Request parts by contact hello@montefurniture.com and include your order number and the part you need.

Questions?

If you need help with assembly, sizing, or safe setup, contact hello@montefurniture.com and we’ll respond promptly.